Overview of Just-In-Time Processing

Purpose

The purpose of this seminar is to familiarize all levels of management and supervision with the tools, techniques, and methods associated with Just-In-Time (JIT) processing. Explanations are provided on how JIT processing contributes to profit and productivity. Each JIT tool, method, and technique is described in detail to assist the participant in how they would be used in their applications.

The philosophical and financial motivations and benefits resulting from the implementation of JIT processing are explained in detail. Specific planning on how the organization would go about undertaking a JIT processing implementation can be accomplished by combining this overview with the three day JIT seminar.

Time Requirement

1 day

Number of Participants

25 participants

Prerequisites

An Overview of Total Quality Commitment

Primary Resource Materials

An Overview of Just-In-Time Processing

Content Outline

  • Benefits of Just-In-Time Processing and Cycle Time Reduction
  • The Just-In-Time Processing Model and Definitions
  • The Seven Wastes
  • Visual Control and the 5 S's Improvement Strategy
  • Continuous Flow Processing
    • Focused Factories
    • Cellular Manufacturing
  • Load Leveling and Balanced Operations
    • Load Leveling
    • Balanced Operations
  • Pull Systems
  • Total Productive Maintenance (TPM)
  • Set-up Time Reduction
  • Autonomation
  • Supplier Relationships
    • Single-Source Suppliers
    • Long-term Partnerships
    • Supplier Quality Assurance

 

Effective Teaming

Purpose

Train teams in effective teaming techniques, team roles and responsibilities, and ways of managing team development.

Time Requirement

3 consecutive days

Number of Participants

An ideal number would be 24. It is recommended that teams participate as a group, with 6 to 8 people per team.

Prerequisites

The team should meet at least once prior to this session.
The team should be prepared to work on their own mission during this session.

Primary Resource Materials

Any and all pre-readings that may be disseminated prior to the session.
During the conduct of this course, a Team Effectiveness manual will be the primary resource.

Content Outline

  • Teaming
    • Definition
    • Structure
    • Foundations of Teamwork
    • Stages of Team Development E. Major Team Problem Areas
  • Group Process
    • Team Dynamics
    • Problem Solving Process
    • Decision Making Process
    • Facilitation Skills
    • Participation
    • Process Issues
    • Visual Aids
  • Communication
    • Attitude
    • Listening
    • Speaking
    • Feedback
    • Personality Types
    • Managing Conflict
  • Meeting Effectiveness
    • Parts of a Meeting
    • Planning Meetings
    • Conducting Meetings
    • Rules and Guidelines
    • Informal Meetings
    • Problem Situations in Meetings

 

Asking the Right Questions

Purpose

This seminar provides managers and supervisors with an opportunity to apply statistical skills acquired in earlier courses. Participants learn to synthesize and evaluate the results of research and data-gathering efforts as intelligent consumers of data, ask correct and appropriate questions, make appropriate observations, and suggest sensible follow-up strategies when presented with the results of industrial research. The participants will walk through the appropriate analyses of a number of studies actually conducted in various plants. Analyses corresponding to both the vendor and customer perspective are explored.

Time Requirement

2 to 3 days

Number of Participants

25 participants maximum

Prerequisites

Foundations of Industrial Research and Experimental Design

Content Outline

  • Improving Incoming Material for Our Can Plant Customers
  • Analyzing Steam Line Performance on Our Local EMC Pit
  • Understanding the Surface Quality of Work Rolls from Our Local Roll Shop
  • Selecting a Rolling Oil Vendor ... Statistically
  • Why is Our Aerospace Customer Upset Over Elongation?
  • Sampling Coolant Additives for Taste
  • Should We Purchase the New Tester?
  • An Exercise in Personnel Evaluation
  • Selecting Saw Blade Vendors Based Upon Time to Failure (Life)
  • Understanding the Statistical Calibration of our Moisture Analysis System

 

Foundations of Industrial Research and Experimental Design

Purpose

The purpose of this seminar is to provide managers, supervisors, and technical personnel with an understanding and appreciation of the industrial research process. This body of knowledge will allow seminar participants to more appropriately direct and participate in the conduct of industrial research in their areas of responsibility. Statistical methods are de-emphasized in this seminar. The procedures and methods employed in conducting sound and replicable research are highlighted, discussed, and explained through the presentation of the applicable theory, followed by a review of actual case studies.

Time Requirement

32 hours (4 days @ 7 hours and 1 day @ 4 hours)

Number of Participants

25 participants maximum

Prerequisites

Statistical Methods for Managers (Required)
An Introduction to Statistical Process Control and Capability (Recommended)

Primary Resource Materials

Foundations of Industrial Research and Experimental Design Volumes 1 and 2 (Dedicated manual, 425 pages)

Content Outline

  • Initially Describing the Research Study
  • Developing the Theoretical Framework of the Study
  • Operationalizing the Statement of the Problem: Research Questions and Hypotheses
  • Underlying Concepts and Definitions of Experimental Design
  • The Basic Logic and Purpose of an Experimental Design
  • Types of Experimental Designs
  • Designing the Industrial Experiment
  • Assessing the Industrial Experiment for Adequacy and Efficiency
  • Case Studies (8)
    • Coolant Vendor Analysis
    • Maintenance Technique Comparison
    • Hybrid Corn Comparison
    • Label Selection (Sales)
    • Label Adherence Study
    • Injection Molding Study
    • Baked Cracker Package Design
    • Product Design: Ammunition
  • Sampling Procedures and Considerations
  • Establishing the Validity of the Data
  • Managing the Execution of the Experiment
  • Designing the Plan for the Statistical Analysis of the Data
  • Reporting the Results of the Research Study

 

Strategic Planning and Policy Deployment

Purpose

The purpose of this seminar is to provide managers and supervisors, as well as quality personnel, with an overview of the steps and procedures associated with policy deployment.

Specific topics reviewed, with practical and functional examples, include Strategic Plan development, Strategic Product-Market Analysis, Mission Statement requirements, and Customer Quality Assurance system requirements.

This seminar has been designed as a two day seminar/working session. The first day is primarily devoted to the presentation of the content. The second day may be utilized as a guided working session for the development of the components and procedures associated with the elements of a Policy Deployment system.

Time Requirement

2 days

Number of Participants

30 participants maximum

Prerequisites

An Orientation to Total Quality

Primary Resource Materials

Elements of Strategic Planning and Policy Deployment
National Label Company: A Strategic Planning and Policy Deployment Case Study

Content Outline

  • A review of the components necessary to properly execute a Policy Deployment system (e.g., Vision and Beliefs Statement; Mission Statement; and Focal Point Charts)
  • A review of Strategic Planning, with coverage of the essential elements required for a Strategic Plan so as to facilitate Policy Deployment
  • A review of Strategic (Product-Market) Analysis, with an assessment of those data bases required for the Policy Deployment effort
  • A review of those elements and data that  must be generated from a Customer Quality Assurance system to allow for the appropriate development of a Strategic Plan
  • A comprehensive presentation of a recommended design for a Policy Deployment and Daily Management system

Daily Management Overview

Purpose

This overview will describe what Daily Management is, how it works, why it is needed, and how it fits with other management systems.

We will present a unique, comprehensive model for Daily Management and describe its various components.

We will conclude with guidelines for implementation and ongoing operation.

At the conclusion of the overview, participants should be able to define Daily Management and why it is needed, describe the purpose and function of each component in the Daily Management model, and participate in the planning, implementing, and ongoing operation of Daily Management Systems.

Time Requirement

1 day

Number of Participants

Maximum of 30 participants

Primary Resource Material

Daily Management Overview Guide

Content Outline

  • Introduction
  • Three Management Systems
  • Basic Concepts
  • House of Daily Management
  • Roles and Responsibilities for Implementation

 

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