Creating and translating metrics to every level of a business is essential to get and stay competitive. But don’t be overwhelmed and think that you have to get everything up and running all at once. As a wise man is misquoted to say, “Anything worth doing is worth doing half-assed.”

• metrics
• management
• hoshin kanri

There are a number of barriers that prevent small companies from transitioning to big companies. But it is interesting to see a big company putting itself at risk by acting as a small one.

• management
• sqa
• supplier quality
• supplier quality assurance

In previous posts I have explained the importance of metrics for any company. One thing that is clear from how we generate and implement those metrics throughout an organization is where the value is really generated. You might be surprised at the answer!

• policy deployment
• daily management
• value proposition
• metrics
• management
• cross functional management

From a very young age, we in the West we are trained with movies, books, and graphic novels to thrill to the appearance of the hero, there to swoop in and right wrongs. In business, however, the need for a hero is a management failure.

• daily management
• management

Well, the genie is out of the bottle now. Millennials (and others) have been asking for more options to work from home, and now reluctant businesses have had to grant that wish. How does this new paradigm affect managing?

• daily management
• management
• empowerment
• working from home
• holocene chat

My clients report that things are both crazy busy in some ways while also being crazy slow in others. If you are finding you have some time in between trying to keep everyone safe and sane, it might be an opportunity to start looking at how you manage and for ways to improve it for when things get back to something more normal.

• daily management
• metrics
• management
• empowerment