Experience Teaches Nothing

Experience Teaches Nothing

You’ve seen the situation – a manager makes the same mistakes over and over, an executive reads a book or article and decides to implement it at their organization. Why do they fail when they try to use their own or someone else’s experience? It’s because experience alone teaches nothing.

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One Simple Rule To Control A Business: Emergent Behavior

One Simple Rule To Control A Business: Emergent Behavior

Even a small business is pretty complicated. I have heard some people say that business is so complicated that no one can really understand or control one. While the former might be true, you don’t need to understand everything about a business to manage it. And it can be understood by watching flocks of birds.

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How is Making Metrics Like an Organ Transplant?

How is Making Metrics Like an Organ Transplant?

Most businesses know the importance of using metrics to manage, but a lot of them struggle with creating metrics that actually fulfill their purpose. How do they go wrong, and how is hiring an external consultant to tell you the “right” metrics like getting an organ transplant that fails?

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Management vs. Project Metrics

Management vs. Project Metrics

One thing I run into at many clients is that they don’t differentiate between metrics for a project and metrics used in management. How does confusing the two reduce your effectiveness and how can you fix it?

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Statistical Management Control?

Statistical Management Control?

I was looking for a quick source to give a client an overview of what statistical process control (SPC) is. I found an article on Wikipedia, but, as is usual with SPC articles, it made a common, but in my mind crucial, omission.

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Anything Worth Doing is Worth Doing Half-Assed

Anything Worth Doing is Worth Doing Half-Assed

Creating and translating metrics to every level of a business is essential to get and stay competitive. But don’t be overwhelmed and think that you have to get everything up and running all at once. As a wise man is misquoted to say, “Anything worth doing is worth doing half-assed.”

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