Thinking Small About Supplier Quality

Thinking Small About Supplier Quality

There are a number of barriers that prevent small companies from transitioning to big companies. But it is interesting to see a big company putting itself at risk by acting as a small one.

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Where Does Value Come From?

Where Does Value Come From?

In previous posts I have explained the importance of metrics for any company. One thing that is clear from how we generate and implement those metrics throughout an organization is where the value is really generated. You might be surprised at the answer!

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We Don't Need Another Hero

We Don't Need Another Hero

From a very young age, we in the West we are trained with movies, books, and graphic novels to thrill to the appearance of the hero, there to swoop in and right wrongs. In business, however, the need for a hero is a management failure.

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Managing When Working From Home

Managing When Working From Home

Well, the genie is out of the bottle now. Millennials (and others) have been asking for more options to work from home, and now reluctant businesses have had to grant that wish. How does this new paradigm affect managing?

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Opportunity Amidst the Tragedy of the Pandemic

Opportunity Amidst the Tragedy of the Pandemic

My clients report that things are both crazy busy in some ways while also being crazy slow in others. If you are finding you have some time in between trying to keep everyone safe and sane, it might be an opportunity to start looking at how you manage and for ways to improve it for when things get back to something more normal.

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COVID-19, Black Swans, and Gray Rhinos

COVID-19, Black Swans, and Gray Rhinos

Listen, I don’t know how this current pandemic is going to play out, but is there something businesses can learn for when we eventually get through this? Read on to find out!

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