Quarterly Reviews

Quarterly reviews are the "Check" element of the PDCA cycle for the highest level of management in a company attempting to achieve Business Performance Excellence. This is a periodic (usually quarterly) meeting between the executive leadership of a company and those on the front line of the improvement efforts. QRs provide an opportunity for:

• Upper management
  • to see the progress being made across the company
  • to show their commitment and engagement with the efforts
  • to assess the rate of progress compared to plan
  • to identify opportunities for improvement in the BPE implementation
  • to verify that the appropriate process is being followed by project leaders (in the initial phases of BPE, management frequently needs to emphasize process over results)
• Project leaders to identify barriers to success that they and the project sponsors have not been able to overcome
• Employees making great contributions to have those contributions recognized by the highest level of management
• Giving a strong incentive to project leaders and members to make progress on their project