Resources—Links

This page lists online resources as well as periodical sources that may be available online. For books, see the Books Resources page.

Table of Contents

BPE Technologies

Policy Deployment | Daily Management | Employee Involvement | Customer Quality Assurance |

Supplier Quality Assurance | Statistical Process Control | Six Sigma

Quality

Safety

Environmental Standards

BPE Technologies

Policy Deployment

A paper by Myron Tribus discussing policy deployment (pdf format)

Articles

Ansari, A., and Batoul Modarress. "Quality Function Deployment: the Role of Suppliers." International Journal of Purchasing and Materials Management. 22 Sep. 1994.

Sullivan, L.P. "Quality Function Deployment," Quality Progress, June 1986.

Daily-Management

Daily-Management.com

A non-commercial site The ROI Alliance donates to discuss Daily Management, including a bulletin board for community support.

Employee Involvement

Customer Quality Assurance

NASA Software Assurance Guidebook

Articles

Zultner, Richard. "The Deming Approach to Software Quality Engineering." Quality Progress November 1988: 58-63.

Supplier Quality Assurance

Software Assurance Guidebook

Statistical Process Control

Work Place Safety Analysis

Articles

Melymuka, Kathleen "GE's Quality Gamble" Computer world, June 8, 1998

Turney, D.B. "Activity-Based Costing: A Tool for Manufacturing Excellence," Target, Summer 1994, pp 13-19.

Yoshikawa, T., Innes, J., Mitchell, F. "Functional Analysis of Activity-Based Cost Information," Journal of Cost Management, Spring 1994, pp 40-48.

Zolman, James F. Biostatistics Experimental Design and Statistical Inference. Oxford University Press, 1993.

Six Sigma

Six-Sigma-Black-Belt-Training.com

A non-commercial site that The ROI Alliance donates to discuss and clarify the training for advanced problem solving specialists.

Six Sigma Resource Site

Quality

American Society for Quality

International Quality Federation

American Productivity and Quality Center

European Quality On-line

European Foundation for Quality

European Organization for Quality

U.S. Navy

International Organization for Standardization (ISO) ISO 9000/14000 site

ISO 9000 Information Exchange

QS 9000 / TS 16949, ISO 9001, ISO 14000, ISO 19011 Resources and Forums

ISO Easy

Boeing Defense & Space Group Complies with International Quality Standard

Safety

OSHA Website

Environmental Standards

ISO 14000 Information Center