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Tuesday, May 21, 2019

Six Sigma

Six Sigma Solutions

Business Performance Excellence

Maximizing your profitability

Experimental Design

Solving the unsolvable in industry

On-site Training

On-site Training


Train teams in effective teaming techniques, team roles and responsibilities, and ways of managing team development.

Time Requirement

3 consecutive days

Number of Participants

An ideal number would be 24. It is recommended that teams participate as a group, with 6 to 8 people per team.


The team should meet at least once prior to this session.
The team should be prepared to work on their own mission during this session.

Primary Resource Materials

Any and all pre-readings that may be disseminated prior to the session.
During the conduct of this course, a Team Effectiveness manual will be the primary resource.

Content Outline

  • Teaming
    • Definition
    • Structure
    • Foundations of Teamwork
    • Stages of Team Development E. Major Team Problem Areas
  • Group Process
    • Team Dynamics
    • Problem Solving Process
    • Decision Making Process
    • Facilitation Skills
    • Participation
    • Process Issues
    • Visual Aids
  • Communication
    • Attitude
    • Listening
    • Speaking
    • Feedback
    • Personality Types
    • Managing Conflict
  • Meeting Effectiveness
    • Parts of a Meeting
    • Planning Meetings
    • Conducting Meetings
    • Rules and Guidelines
    • Informal Meetings
    • Problem Situations in Meetings


News Alerts
bpe_book_sm Steven M. Ouellette's new book, Business Performance Excellence, is now available!


Read the Press Release

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