Books

by Steven Ouellette

Business Performance Excellence (2012)

Is your business as profitable as it could be? How can you rise above your competition, and stay there once you have? Most management tools only look at one part of the picture, but Business Performance Excellence (BPE) is the complete model, integrating revolutionary new techniques with tried and tested approaches, covering the strategic, financial, systems, and human factors.

The editors are experts in business performance improvement, and this approachable book presents the latest thinking and developments in the BPE model that has been enhanced and refined over the course of 30 years. The comprehensive case studies and worked examples presented can be applied to your business whatever your industry, benefiting your bottom line.

This book provides an overview of the Performance Excellence process along with articles by great thinkers that are useful as you manage your way to excellence.

You can buy a copy from Amazon:
Business Performance Excellence
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Galileo's Telescope (Upcoming)

Although “big data” is being collected by businesses, researchers and governments, it is not often used very effectively. Organizational leaders have been sold expensive systems that gather huge amounts of data with no real strategic value. Big data by itself does not answer questions, it requires the human mind to pose a question. Even then, if it isn’t the right question, the answer may result in taking action that is a distraction from, or even actively harmful to, the purpose of the business.

Businesses are again falling for the hype that a new tool will solve your problems. But as Max Ernst pointed out, “It is not great telescopes that make great astronomers.”

This is where the idea of Galileo’s Telescope comes in – new big data analyusis of cheap data can find a major competitive advantage long before traditional analytical approaches, but only if you know where to look and if you have a framework for interpreting the results.

This book shows how to build the architecture to align an entire organization to achieve its long-term goals in a step-by-step guide. To illustrate this implementation, you also follow along as a somewhat fictitious business does the same.

You can follow the project here:
Galileo's Telescope