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Resources—BooksHere are a number of books that we use during our seminars and in our consulting. You can scan through or use the following table of contents to go right where you need to. Clicking on the title or picture of a book will take you to amazon.com so you can order it directly from them.
Statistics
Understanding Variation: The Key to Managing Chaos - Wheeler A great book to introduce the concept of variation and the need for control charts, not only in production, but in management. It includes a number of examples, including a great example of suboptimization (defined here). Every manager should have at least this level of familiarity with variation. One caution: Wheeler advocates the use of individual charts for most applications, which can be very dangerous for a variety of reasons. Handbook
of Parametric and Nonparametric Statistical Procedures - Sheskin An amazingly clear and well set-out book on all common (and most uncommon) statistical tests. Each test has a chapter, and all the chapters have the same outline. Examples make understanding the tests much easier, and using the same data in different tests shows the impact that test selection has on your conclusions. To address test selection, Sheskin puts a table in that directs you to the correct test(s) based on your data type and hypothesis. If a test is not discussed in detail, references are shown so that you can further research it if necessary. You should have a copy available if you work using anything other than basic statistics. Statistics
for Management - Levin and Rubin A classic textbook that clearly explains basic probability and statistics in a very accessible way. We use this as supplemental material to aid attendees who need refreshing in or are new to the subject of probabilities and statistics. Design
of Experiments in Quality Engineering - Luftig and Jordan A good textbook describing how to take all those fancy things you learned in experimental design to the floor to really make things happen. Many forms and cautionary tales will help you successfully execute experiments in real settings. Quality with Confidence in Manufacturing - Petrovich and Luftig 
An excellent SPC source book written by Alliance member Michael Petrovich and LWI President Emeritus Dr. Jeffery Luftig. This is the best treatment of statistical process control we have ever seen, with a couple of chapters in the back connecting the use of SPC to the improvement of the business. It is based on our SPC course. Statistical
Control: By Monitoring and Feedback Adjustment - Box and Luceño A great source book from one of the great statisticians for a quick primer on SPC followed by how to use the concepts of SPC to not only eliminate unexpected sources of variation, but to constrain variability through reaction and adjustment charts. The SPC sections are well-written and easy to understand. The sections on modeling, forecasting, and adjusting get pretty high level but contain very important ideas. If you work with manual or automatic control systems, you should have a copy of this book.
Design and Analysis of Experiments, 5th Edition - Montgomery
A good introductory text for learning experimental design, though of course no substitute for our materials! This book assumes good knowledge of statistics and is targeted at engineering and science students.
Six Sigma
Out of the Crisis - Deming 
This is the book that started the quality revolution. It may seem that some of the examples are outdated, but this is a factor of how much this book and Deming's philosophy have changed American management. A classic that shows the importance of understanding variation in managing a business. This is the precursor of TQM and Six Sigma. Every quality practitioner should have this one. You learn something every time you browse through. Managing
Six Sigma - Breyfogle, Cupello, Meadows Probably the best commercially available source book on understanding and implementing Six Sigma. Very readable, not too long, and with some good insights. The Six Sigma Way - Pande, Neuman, Cavanagh Another good Six Sigma source, this book goes more into detail about the statistics and has a number of great real-life case studies and an accessible writing style.
Industrial Housekeeping
The
5S's: Five Keys to a Total Quality Environment - Osada This is a great book for understanding the importance of good housekeeping in a manufacturing environment. Without housekeeping, you will find it difficult to maintain maintenance, standard work procedures, and process control, which all support continuous improvement. Industrial housekeeping is a key component of ROI's Daily Management and Six Sigma.
Policy Deployment
Customer Quality Assurance
Statistical Process Control
ISO 9000
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